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Stop Using AI Randomly.
Start Thinking in Systems.
Palmetto AI Solutions is an AI systems and automation consultancy in Columbia, South Carolina, founded by Allen Knight and Paul Rouillard. We work with owner-operated businesses across South Carolina, from Columbia and Charleston to Greenville and Myrtle Beach, to find where AI saves real hours, prove it on one process, then build and run the system. Call 803-319-0062 or book a 15-minute call.
We don't sell AI tools. We build AI systems.
Your Business Already Has AI Opportunities
Most South Carolina businesses we audit have three to five processes where AI or automation saves measurable time, usually in intake, scheduling, follow-up, and reporting.
You just haven't identified them yet.
Save Time
Automate repetitive work and eliminate unnecessary manual steps.
Grow Revenue
Improve leads, sales, follow-up, and customer engagement.
Work Smarter
Give your people AI-powered systems built around the way they actually work.
We Don't Start With AI. We Start With Your Business.
We begin every engagement by mapping how work actually moves through your business, then choose the one process where a system pays for itself fastest.
We identify where your people are spending time, where opportunities are being lost, and where work is unnecessarily complicated.
Then we determine whether AI, automation, custom software—or a combination—is the right solution.
We don't have an AI product to sell you. We use whatever combination of technology makes the most sense for your business.
What does an AI system actually look like?
An AI system is a documented, repeatable workflow with AI doing a defined job inside it, with a human checkpoint and a number you can watch.
It doesn't look like a chat box. It looks like work getting done automatically in the background.
Customer Inquiry Routing
Instead of an inbox full of unsorted emails, a system reads incoming messages, categorizes them, drafts a response based on your documentation, and waits for a human to hit 'Approve'.
Data Extraction & Entry
Instead of manually typing data from PDFs into your CRM, a system automatically parses incoming documents, extracts the exact fields you need, and updates records instantly.
Built for Growing Businesses Without an AI Department
We serve owner-operated South Carolina companies with roughly 10 to 75 people that need working systems, not a tools list.
We work best with owner-led and growing businesses that have enough operational complexity to benefit from AI—but don't have an AI department of their own.
“Allen and Paul took a system I'd run for twenty years and turned it into something modern that works across multiple sports. They understood the DISC side of it and moved fast. Easy people to work with.”
How We Work
Four stages: Find the opportunity, Prove it on one process, Build the system, Keep improving it. Most first systems ship in weeks, not months.
A deliberate, staged approach to integrating AI. No massive upfront commitments. Just clear paths to ROI.
1. Find the Opportunity
We look at your operations, not your tech. We identify where you're bleeding time and money, and where AI can actually fix it.
2. Prove It
Before we rebuild your infrastructure, we build a prototype. We prove the concept works on a small scale to validate the ROI.
3. Build the System
We develop the full, production-ready system. We integrate it with your existing CRM, ERP, or internal tools.
4. Keep Improving
AI models change. APIs update. We manage, monitor, and refine the systems we build so they keep delivering value.
Ready to think in systems?
Let's identify exactly where AI can make your business faster, more efficient, and more profitable.
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